AIRPORT TERMINAL SERVICES  are looking for a Passenger Service Agent

This job requires a high school diploma and 1 year of experience.

This is a Part Time, Regular Employee position located in Detroit.
Perform Airline Ticketing counter and gate service functions for airline customers

Ensures a safe work environment by following all ATS rules and regulations regarding the work place

Checks passenger in at the ticket counter and gate and hands out boarding passes for outgoing flights

Checks passenger baggage and places bag tags on them at the ticket counter for appropriate destination

Handles customer complaints regarding ticketing and baggage handling when problems arise

Makes announcements regarding flight activity at gate or over airports general PA’s system

Answers customers’ inquiries regarding flight schedules, fares, space availability for a particular flight and other questions

Maintains the level of service expectations of both the passenger and the airline customer at all times

Communicates with flight crew on ground and via ground to air radio

Is responsible for all flight movement messages in and out

Please apply at:


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