The Career Specialist is responsible for assisting with all phases of facilitated and mediated services in accordance with federal, state, and local procedures at the Michigan Works Service Centers to match job seekers with employment opportunities. This includes providing consistent, expert advice and professional support for job seekers and employers in utilizing on-line, Center, and program resources, assisting customers in developing professional electronic resumes, assisting with application completion, conducting on-line job or resume searches and presenting various career development workshops, program orientations and seminars. The Career Specialist is also responsible for providing timely and accurate information regarding the services available to customers, maintaining accurate records in accordance with local, state, federal and unit regulations, and maintaining updated information and resources in the centers.
SOME OF THE PRINCIPAL DUTIES INCLUDE:
• Immediately greets each customer in a friendly, professional manner as he/she enters the Center, determining customer’s needs/reason for visit, providing the appropriate level of service to ensure completion of customer’s objectives, exceeding customer’s expectations, and contributing towards contracted performance goals.
• Completes data entry of UI/ES verification into the One Stop Management Information System daily to ensure registration of all Unemployment Agency claimants is reported in a timely manner.
• Instructs customers in the effective use of all Center resources, assisting with the development of high quality electronic (Michigan’s Talent Bank) resumes, and providing technical assistance in utilizing the various on-line job banks, career development sites, tutorials, software and office equipment.
• Maintains current knowledge of program regulations and policies, local labor market trends, workforce development resources, career development techniques, job search skills, new and developing resources, training opportunities, self-help materials, educational catalogs, financial aid information and assessment tools.
• Conducts informative, interesting, and motivational program orientations, service information sessions, and various job search skills topic sessions on site and at various locations including community agencies, schools, partner agencies and community events.
• Conducts various career, job search, and employment related seminars and workshops including resume development, interview skills, career exploration, vocational awareness, labor market information, job search skills techniques, cover letter and application preparation, career/education preparation, career development and growth, on-line job searching, personal motivation, effective work habits, salary negotiation, career preparation and others to provide customers with the skills necessary to obtain employment and foster career growth.
• Provides assessment services utilizing the approved instruments and interpreting results in accordance with the Employment Service regulations.
• Assesses customer’s skills, education, work experience, and matches them to appropriate employment opportunities available through Center resources to contribute towards contracted performance standards.
• Maintains a pool of available, active candidates organized by skill sets to execute immediate referrals to new job openings. Utilizes e-mail system to notify customers of employment opportunities, job fairs, employer application and hiring events and other center activities as available and appropriate.
• Guides customers to appropriate Service Center staff or partner staff to ensure timely and accurate program information and/or assistance to meet each customer’s needs.
Please apply by Email or by Website.